U.S. Postal Service Posts Quarterly Loss of $5.2 Billion

Management Professor Jim O’Rourke about the U.S. Postal Service’s quarterly loss and what needs to happen to get Congress help the agency.

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Ahmed Abbasi talks about the robot in a little football jersey standing in front of him while Ken Kelley stands off to the side.

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Reimagining Dementia Care

At the 2026 Shamrock Series, scholars from the Human-centered Analytics Lab demonstrated how in-person facilitators combined with social robots using generative AI can deliver personalized reminiscence therapy for memory care patients.

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