Faculty Publications

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Showing 57 of 57 publications

1. An Empirical Comparison of Scale Validation Approaches

   • Sarv Devaraj
   • S. Ahire
   • S. Devaraj

   IEEE Transactions on Engineering Management

   2001

2. Generic Manufacturing Strategies: An Empirical Test of Two Configurational Typologies

   • Sarv Devaraj
   • S. Devaraj
   • D. Hollingworth
   • R. Schroeder

   Journal of Operations Management

   2001

3. Service Quality and Product Quality: Antecedents of Customer Loyalty in the Automotive Industry

   • Sarv Devaraj
   • K. Matta
   • E. Conlon

   Production and Operations Management

   2001

4. The Relationship Between Initial Quality Perceptions and Maintenance Behavior: The Case of the Automotive Industry

   • Sarv Devaraj
   • E. Conlon
   • S. Devaraj
   • K. Matta

   Management Science

   2001

5. Information Technology Payoff in the Healthcare Industry: A Longitudinal Study

   • Sarv Devaraj
   • Rajiv Kohli

   Journal of Management Information Systems

   2000

6. A Path Analytic Model of a Theory of Quality Management underlying the Deming Management Method - Preliminary Empirical Findings

   • Sarv Devaraj
   • J. Anderson
   • M. Rungtusanatham
   • R. Schroeder
   • S. Devaraj

   Decision Sciences

   1995

7. Efficient Heuristic for Large-scale Vehicle Routing

   • Sarv Devaraj
   • A. Raghavendra
   • M. Ramdas
   • T. Krishnakumar
   • S. Devaraj
   • B. Raghavendra

   European Journal of Operational Research

   1992