Customers can become more loyal if their banks solve fraud cases, researchers find
Marketing professor Vamsi Kanuri and his co-authors researched how customers respond when banks investigate fraud.
- Published
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A common dedication to the truth is key to unity
Professor David Cloutier wrote an article for U.S. Catholic about friendship in communities with shared convictions.
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Weathering Healthcare’s Perfect Storm
Research by Sarv Devaraj reveals how unpredictable patient volume and case complexity affect hospital operations and why each form of uncertainty demands a different management response.
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Moral implications can have as much influence on purchasing decisions as financial returns, according to new research from Professor Amanda Sharkey.