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When Loyalty Goes Mobile: Effects of Mobile Loyalty Apps on Purchase, Redemption, and CompetitionYoonseock SonWonseok OhSang Pil HanSungho ParkInformation Systems Research3132020
Who says there's a problem? Preferences on the sending and receiving of prohibitive voiceK. MacMillanKen KelleyJ. Howell JungHuman Relations2020
Fleet Coordination in Decentralized Humanitarian Operations Funded by Earmarked DonationsAlfonso Pedraza-MartinezSameer HasijaLuk Van WassenhoveOperations Research6842020
Path to Purpose? How Online Customer Journeys Differ for Hedonic Versus Utilitarian PurchaseJingjing LiAhmed AbbasiAmar CheemaLinda AbrahamJournal of Marketing2020
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